132
ADDENDUM
SOLVAY
|
2015 COMPLEMENTARY ANNUAL REPORT
6
3. GRI CONTENT INDEX
PRODUCT RESPONSIBILITY
DMA and
Indicators
Page numbers
in this report
Page numbers
in the Annual
Report
Omissions
Title
Global
Compact
requirement
Sustainable
Development
Goals
GRIEVANCE MECHANISMS FOR IMPACTS ON SOCIETY
G4-DMA
p. 104
-
-
Generic Disclosures on Management Approach
Criteria 12
to 14
-
G4-SO11
p. 104
-
-
Number of grievances about impacts on society filed,
addressed, and resolved through formal grievance
mechanisms
-
16
DMA and
Indicators
Page numbers
in this report
Page numbers
in the Annual
Report
Omissions
Title
Global
Compact
requirement
Sustainable
Development
Goals
CUSTOMER HEALTH AND SAFETY
G4-DMA
p. 107
-
-
Generic Disclosures on Management Approach
-
-
G4-PR1
p. 107
-
-
Percentage of significant product and service categories
for which health and safety impacts are assessed for
improvement
-
-
G4-PR2
-
-
The indicator
G4-PR2 is
not available
because Solvay
report it at local
level and there
is no worldwide
indicator.
Total number of incidents of non-compliance with reg-
ulations and volontary codes concerning the health and
safety impacts of products and services during their life
cycle, by type of outcomes
-
16
PRODUCT AND SERVICE LABELING
G4-DMA
p. 109
-
-
Generic Disclosures on Management Approach
-
-
G4-PR3
p. 109
-
-
Type of product and service information required by
the organization's procedures for product and service
information and labeling, and percentage of significant
product and service categories subject to such informa-
tion requirements
-
12
G4-PR4
-
-
The indicator
G4-PR4 is not
applicable
because Solvay
has no world-
wide indicator
but a central-
ized system
for systematic
regulatory mon-
itoring which in-
forms business
managers about
key regulatory
changes.
Total number of incidents of non-compliance with regula-
tions and voluntary codes concerning product and service
information and labeling, by type of outcomes
-
16
G4-PR5
p. 110
-
-
Results of surveys measuring customer satisfaction
-
-
-